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FREQUENTLY ASKED QUESTIONS

How do I get to the Ritchie Center?

From north Denver:

  1. Take I-25 south toward Colorado Springs.
  2. Take the University Boulevard exit (Exit 205).
  3. Turn right onto South University Boulevard and drive south approximately 0.1 miles.

From south Denver:

  1. Take I-25 north.
  2. Take the University Boulevard exit (Exit 205).
  3. Turn left onto South University Boulevard and drive south approximately 0.1 miles.
Where can I park when I visit the Ritchie Center?

If you are a first-time visitor to the Ritchie Center, please call 303-871-3845 for directions to our visitor parking lot. Find other campus parking on the DU parking map. All vehicles parked on campus must display a valid permit, unless otherwise noted on the map.

Free Ritchie Center parking permits are available for our current members and participants. To request a parking permit, please visit the DU parking services website and select “Ritchie Center log in.”

Which parking lots can I access as a Ritchie Center member or participant?

Parking for Ritchie Center permit holders is available in the following lots surrounding the Ritchie Center. To request access to an additional Ritchie Center parking lot, please contact our Business Operations Manager, Toni Dietz, at toni.dietz@du.edu.

Lots L (Level 1), 403, 108

Coors Fitness Center members, pool members, Masters, Hilltoppers, Learn to Swim, Learn Gymnastics and Jr. Pioneers Gymnastics

Lots 401, 403, L (Level 1), 108

Learn to Skate, Jr. Pioneers Hockey and Adult Hockey

Lot 108 is located just northeast of the University and Buchtel Blvd. intersection.

Where can I find handicap parking?

ADA parking spots are available on the north side of the Ritchie Center in Lot 311 off Buchtel Boulevard.

What are the Ritchie Center's hours?

Normal operational hours for the Coors Fitness Center are:

Monday – Thursday: 5:00 a.m. – 11:00 p.m.
Friday: 5:00 a.m. – 9:00 p.m.
Saturday: 6:00 a.m. – 7:00 p.m.
Sunday: 6:00 a.m. – 11:00 p.m.

Joy Burns Arena and the gymnastics facility are open based on daily programming hours.

Hours may change for holidays and during the summer. Current hours are listed in our website menu under “Quick Links.”

Does the Ritchie Center have a lost and found?

Yes. Lost and found items are taking to the Coors Fitness Center front desk. Please call 303-871-3845 to ask about any items left at an event. Items are kept for 30 days.

What items are prohibited at the Ritchie Center?

The following items are prohibited at the Ritchie Center:

  • Outside food and drink
  • Artificial noisemakers, air horns, whistles, etc.
  • Glass bottles, containers, etc.
  • Confetti, frisbees, balls, helium balloons, projectiles
  • Laser pointers or other disturbing items
  • Oversized signs or banners (larger than 28″ x 22″)
  • Signage with a stick or pole attached
  • Derogatory/defamatory clothing or signage
  • Illegal drugs or alcohol
  • Firearms, weapons, explosives or other harmful items
  • Hard-shell coolers, containers, thermoses
  • Grills
  • Tents
  • Candles
  • Animals (except licensed service animals)
  • Other items deemed prohibited by Ritchie Center staff
Where can I purchase tickets to a Denver Pioneers athletic event?

All Denver Pioneer athletic event tickets can be purchased online, by phone at 303-871-4625 or at the Ritchie Center Box Office located on the west side of the Ritchie Center off Buchtel Boulevard.

Box office hours are Monday through Friday from 9:00 a.m. – 5:00 p.m. The box office also opens two hours before game time for hockey and one hour before game time for all other sports.

Does the Ritchie Center close when the University of Denver is closed for inclement weather?

Not necessarily. The Ritchie Center operates on its own inclement weather procedures and remains open during inclement weather conditions so long as it is safe for participants and members to travel to the Ritchie Center. All closure and cancellation updates are posted on the Ritchie Center home page during inclement weather and emergency situations.

Where is the Health and Counseling Center located?

The Health and Counseling Center is located on the third floor of the Ritchie Center and is only accessible from the north side of the building off Buchtel Boulevard. Health and Counseling Center hours are:

Monday, Wednesday, Thursday and Friday: 8:00 a.m. – 5:00 p.m.
Tuesdays from 9:00 a.m. – 5:00 p.m.

The Health and Counseling Center can be contacted at 303-871-2205.

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